Archive

Archive for July 1st, 2008

Learner Presence in Course Management Systems

As I’ve contemplated the future of course management systems (CMSs) in higher education, I keep coming back to fundamental problem of course-centricity. In the 1990s, faculty members wanted an easy way to build websites for their course and products like Blackboard & WebCT met that need. As they’ve evolved and other players have emerged (particularly open source products like Sakai & Moodle), CMSs have become more robust and feature-rich. However, they’ve remained fundamentally course-centric.

So what’s the problem with a course-centered system? Nothing, if all you’re trying to do is make the management of courses more efficient. But if you’re trying to change practice, to make teaching and learning more dynamic and flexible . . . you need a different kind paradigm.

One of the best ways to illustrate the limitations of a course-centered system is to think about learner “presence.” When and how does the student “exist” inside of a CMS? The answer today is only when he or she is enrolled in a particular course and only to the extent facilitated by the instructor. And when the semester ends, it is as if the learner never existed in the CMS–he or she is no longer “present.” All of the connections between learners and other learners, between learners and instructors, and between learners and content are “deleted” when the course goes away.

The Open Learning Network (OLN) model I’ve described elsewhere would not be so course-centric. Instead, it would be centered on learning, learning without artificial constraints on time or definitions of learning experiences (e.g. semester-based courses). The difference between learner presence in a CMS and an OLN is depicted below. In the contemporary CMS, learner presence builds during the time a student is enrolled in one or more courses. But that presence drops off sharply and disappears when courses disappear at the end of a semester. In an OLN, presence continues to grow, building on previous semesters’ (or other units of academic time) connections to people and content, becoming more and more valuable to the individual learner and to other learners in the network.

Learner Presence in a CMS

Learner presence is yet another reason we should be thinking about, planning and laying the groundwork for a new kind of teaching and learning infrastructure–an open learning network–in which learners can take ownership of and remain engaged in their own learning careers.

Open Learning Networks

In the mid 1990s, instructors needed an easy way to create websites for their courses. With the advent of the web, the possibility of online syllabi, course notes and even online discussion boards had become a reality. But only the most tech savvy faculty members could create such sites without technical assistance. Course management systems (CMSs) were born to meet this need. When an institution installed WebCT or Blackboard and made it available to faculty, they could quickly and easily create their own course sites. Over time, CMSs have become more robust and feature-rich. They have also become more “enterprise” in their nature. On most campuses, CMSs are integrated with Student Information Systems (SISs) and are considered part of the institution’s enterprise technology portfolio.

While these developments have generally contributed to the stability and reliability of CMSs, they have also tended to make them less flexible and adaptable. Given their enterprise status, it is complicated and expensive to perform upgrades and customize functionality (via open APIs or otherwise). In response, faculty members and students have increasingly gravitated to Web 2.0 social networking tools that provide almost a much greater range of options and flexibility. The choice appears to be a centralized, enterprise “networked learning environment” on one hand and open, customizable “personal learning environments” on the other.

As we look to the future, it is worth considering the possibility of bringing these two worlds together in what we might call “open learning networks” (OLNs). In an OLN, faculty, students and support staff would reap the benefits of enterprise, networked software for authentication, identity management, integration with SISs, etc. Additionally, they would be able to use a vast range of Web 2.0 apps, integrated into the OLN via web services and other sorts of integrations.

What exactly might this look like? The picture is still coming into focus in my mind (and I’m anxious to hear others’ thoughts and comments), but I think it would look something like this:

1. A core of institutional authentication, identify management and data integration services to bring learners and teachers together in a secure institutional environment. Once “inside” a local, institutional OLN, learners and instructors would be linked together in groups based on course enrollments, majors, clubs and other groupings recorded in various university systems. They would also be linked to content related to past and future learning experiences, projects and assignments. A key component of this aspect of the OLN would be a persistent, sharable learner profile that would serve as a hub for the learner’s various connections to other learners, content and learning applications.

2. An OLN would also provide connections / integration points with a variety of open education resource repositories, institutional content collections, and user created content tools, including various self-publishing sites like YouTube, Google Docs and blogs. The OLN would facilitate “registration” of personal learning environment tools and social networking tools so that they are trustably associated with learner profiles. For example, once inside the OLN, users would be able to see the blogs, Facebook profiles, personal content collections and other tools and resources associated with other users (based, of course, on permissions and rights to see such information).

3. The OLN would also need to be integrated with robust online assessment tools (e.g. for formative and summative quizzing and testing), a “harvesting gradebook” capable of aggregating data from a variety of learning applications, and an eportfolio tool which students could use to archive and document their learning experiences and activities.

Admittedly, this is a vague vision. But it seems to capture the best of the rigid, centralized CMS paradigm and the open, free-form world of personal learning environments.

We are beginning a conversation at BYU to explore the feasibility of creating an OLN, what it might look like at our institution and how we might go about building it. One of our first matters of business is to consider the development of an open, web services enabled university gradebook. Having such a tool in place would be an important first step toward creating a viable OLN. More to come . . .