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Learner Presence in Course Management Systems

As I’ve contemplated the future of course management systems (CMSs) in higher education, I keep coming back to fundamental problem of course-centricity. In the 1990s, faculty members wanted an easy way to build websites for their course and products like Blackboard & WebCT met that need. As they’ve evolved and other players have emerged (particularly open source products like Sakai & Moodle), CMSs have become more robust and feature-rich. However, they’ve remained fundamentally course-centric.

So what’s the problem with a course-centered system? Nothing, if all you’re trying to do is make the management of courses more efficient. But if you’re trying to change practice, to make teaching and learning more dynamic and flexible . . . you need a different kind paradigm.

One of the best ways to illustrate the limitations of a course-centered system is to think about learner “presence.” When and how does the student “exist” inside of a CMS? The answer today is only when he or she is enrolled in a particular course and only to the extent facilitated by the instructor. And when the semester ends, it is as if the learner never existed in the CMS–he or she is no longer “present.” All of the connections between learners and other learners, between learners and instructors, and between learners and content are “deleted” when the course goes away.

The Open Learning Network (OLN) model I’ve described elsewhere would not be so course-centric. Instead, it would be centered on learning, learning without artificial constraints on time or definitions of learning experiences (e.g. semester-based courses). The difference between learner presence in a CMS and an OLN is depicted below. In the contemporary CMS, learner presence builds during the time a student is enrolled in one or more courses. But that presence drops off sharply and disappears when courses disappear at the end of a semester. In an OLN, presence continues to grow, building on previous semesters’ (or other units of academic time) connections to people and content, becoming more and more valuable to the individual learner and to other learners in the network.

Learner Presence in a CMS

Learner presence is yet another reason we should be thinking about, planning and laying the groundwork for a new kind of teaching and learning infrastructure–an open learning network–in which learners can take ownership of and remain engaged in their own learning careers.

  • I also couldn't agree with you more. I like the concept of the open learning network. Things definitely have to be oriented more around the individual than the CMS/LMS.
  • I agree 100% with what you wrote. I especially liked where you wrote "All of the connections between learners and other learners, between learners and instructors, and between learners and content are “deleted” when the course goes away."

    From a students' perspective (I'm finishing up my master's degree) "deleted" is exactly how I feel at the end of most courses. I study a subject intensely for 4 months reading and discussing the topic with the professor and fellow students and then. . . it just stops. I go home for Christmas or leave to an internship and it's as the class never happened. I don't continue to talk to the professor or other students. I probably don't read more about the subject. It all feels very artificial.

    I contrast that with my experiences learning something outside of class. There I study the subject over a period of years spending more or less time as my interest/needs ebb and flow. My learning never has hard starts or stops, I just learn when and what I need to learn as my situation changes.

    In a recent paper Conan Albrecht and I wrote, we reframe the experience of a student entering a major and taking classes as a process of joining different "learning communities." A learning community is similar to a community of practice. It is a network of people from experts to novices connected by the study of a topic. We call the "Open Learning Network" -- Learning 2.0.


    Another advantage to Learning 2.0 communities is they don't have to disband at end of a school term. Even the best classes often just hit their stride near the end of the semester. Each new set of students must start anew the effort of community building, culture sharing, and knowledge discovery. Online learning communities can span multiple years and become an increasingly rich source of experience and learning resources. Long-living communities develop a community memory that shorter-lived communities of learners don't develop. A professor teaching a class can point to discussions or wiki pages created in past semesters. Students are able to better prepare for class because they have access to the resources created by previous participants.

    As each community matures, its level of experience and knowledge deepens. As students graduate and move into the workforce, they will stay connected with new students through the Learning 2.0 platform. The alumni's professional experience and the Learning 2.0 tools will facilitate invaluable informal mentoring between students and alumni.
  • Thanks for the reply. This is good stuff. I'm glad to know there are some fellow crusaders at BYU working toward the realizaiton of OLNs / Learning 2.0!

    Do you have a full citation for the above you can share with me? You can post it here or share it with me directly.

  • The paper was written for a conference and is still being reviewed. I can email you a copy -- my address is mathews [dot] kyle [at] gmail [dot] com
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